The African American plaintiff was a nurse, caring for an infant. The infant's father allegedly requested to speak with the nurse's supervisor:
Amazingly, instead of telling this guy "tough luck" (or some variation thereof), the hospital allegedly accommodated his request! The Complaint claims the hospital reassigned the baby to another nurse. And, just when you think it can't get any worse, they then allegedly put a sign on the baby's clipboard that read "NO AFRICAN AMERICAN NURSE TO TAKE CARE OF BABY."
As Jon Hyman pointed out in his post on this case - customer preferences generally do not provide cover for race discrimination in the workplace. If the allegations are true, it could be a tough round of litigation for the hospital.